FAQs

Where are you located?

We have a commercial space in Arden, North Carolina (just south of Asheville) that we welcome customers by appointment only. We love providing personalized service and will always help you load and pack your purchases. Click here to schedule a time to meet in person or virtually.

Do you deliver?

We personally deliver to Asheville and the surrounding locations for a fee such as Charlotte, Knoxville, Durham, and Greenville. Please contact us directly for a quote.

We also coordinate nationwide shipping to 48 states through our network of shippers. To get a quote please contact us with your zip code and any scheduling restrictions. Please note we are not liable for any issues caused by shipping that were not delivered by us.

We are not able to ship any item that is not purchased in advance.

Do you accept returns?

All of our pieces are vintage and have lived previous lives. Each piece will have wear consistent with its age such as minor dings, knicks, and spots from previous use. Our aim is not perfection but to share items with you that we believe are well made, beautiful, and cared for.

We take pride in noting any issues in our listings and do not sell items that smell of smoke . Please review all photos and video prior to purchasing as we do not offer refunds, returns, or exchanges. If you have additional questions or want more photos please email us prior to purchasing.

Would you like to buy my pieces?

Yes! We would love to purchase from you if it's a good fit for us both. Please email us at highvintageavl@gmail.com with photos and asking price. Thank you!